Frequently Asked Questions
Everything you need to know about CCTV, IT solutions, networking, and computer services in Ras Al Khaimah.
How much does CCTV installation cost in Ras Al Khaimah?
CCTV installation costs in RAK depend on the number of cameras, resolution, and storage requirements. A basic 4-camera system for a small shop starts from AED 1,500–2,500. A full GRA-approved 8–16 camera system for a warehouse or hotel ranges from AED 4,000–12,000+. RADON offers free site surveys to give you an exact quote — contact us on WhatsApp at +971 56 566 5529.
What is GRA and Hemaya? Do I need it for my business?
GRA (General Resources Authority) is the department under RAK Police that regulates security systems. Hemaya is their set of technical specifications for CCTV installations. Yes — most commercial establishments in Ras Al Khaimah (shops, offices, warehouses, hotels, schools) are legally required to install GRA-approved CCTV systems. Non-compliance can result in fines or operational disruption. RADON is a GRA-approved integrator and handles the full compliance process.
Which CCTV brands does RADON sell and install?
RADON is an authorized distributor and partner for Hikvision, Dahua, and UNV (Uniview) in Ras Al Khaimah. We also supply Samsung security cameras. Our range includes IP cameras, NVR & DVR systems, PTZ cameras, and thermal cameras — all suitable for UAE's extreme heat conditions.
Do you offer laptop and computer repair in Nakheel?
Yes. Our showroom in Al Nakheel, Ras Al Khaimah offers professional laptop and computer repair services including screen replacement, motherboard repair, data recovery, virus removal, SSD upgrades, and battery replacement. We repair all brands — HP, Dell, Lenovo, Acer, Asus, and Apple MacBook. Walk-in or book via WhatsApp.
Can I buy brand new laptops wholesale from RADON?
Absolutely. RADON offers wholesale and trade pricing for brand new laptops, desktops, and IT equipment. We supply HP, Dell, and Lenovo at competitive bulk rates for businesses, schools, and government entities. Visit our trade page or contact us for a wholesale price list.
Do you provide Wi-Fi and networking setup for offices?
Yes. We design and deploy complete networking solutions — structured cabling (Cat6/Cat6A), enterprise Wi-Fi access points, routers, managed switches, and firewalls. Whether it's a small office with 5 users or a multi-floor building with 200+ devices, we handle the full setup including cable management and server rack installation.
What is an IT AMC (Annual Maintenance Contract)?
An IT AMC is a yearly agreement where RADON provides ongoing technical support for your entire IT infrastructure. This includes regular preventive maintenance visits, 24/7 remote support, hardware troubleshooting, network monitoring, CCTV health checks, and priority response for emergencies. AMC plans save businesses 30-50% compared to ad-hoc repair costs.
Can I monitor my CCTV cameras remotely from my phone?
Yes. All CCTV systems installed by RADON come with free remote viewing setup. You can watch your cameras live from anywhere in the world using the Hik-Connect app (Hikvision), DMSS app (Dahua), or EZView app (UNV) on your smartphone. We configure the network, port forwarding, and cloud access during installation at no extra cost.
What is the best outdoor CCTV camera for UAE heat?
For UAE's extreme heat (45°C+), we recommend Hikvision's ColorVu or AcuSense series with IP67 weatherproofing and -40°C to +60°C operating range. Dahua's WizSense series is also excellent. All cameras we supply are specifically rated for Gulf region conditions — dust-resistant, heat-tolerant, and with anti-corrosion housing for coastal areas like RAK.
Do you sell and service printers and toners?
Yes. RADON sells brand new printers (HP, Canon, Brother, Epson) and maintains a full stock of original and compatible toner cartridges and ink. We also provide printer repair services, including paper jam fixes, print head cleaning, and roller replacement. Business clients can set up a recurring toner supply contract for automatic deliveries.
Where is RADON located in Ras Al Khaimah?
RADON COMPUTER is located at Shop No. 5, Al Safa Building 3, behind Day to Day & Gulf Hypermarket, Al Muntasir Road, Al Nakheel, Ras Al Khaimah, UAE. We are open daily from 8:30 AM to 1:30 PM and 4:30 PM to 10:30 PM (Friday morning until 12:00 PM). Call us at +971 7 501 20 10 or WhatsApp +971 56 566 5529.
Do you provide data recovery services?
Yes. RADON provides professional data recovery from hard drives, SSDs, USB flash drives, NAS devices, and RAID arrays. Whether your drive is physically damaged, logically corrupted, or accidentally formatted, our technicians use specialized tools to recover your files. Walk in to our Nakheel showroom or ship the drive to us.
Still have questions?
Our team is ready to help. Get in touch for a free consultation.